Parcelforce Worldwide Medway, Gillingham

20 Reviews
Parcelforce Worldwide Medway
Medway, 8-13 Chieftain Close
ME8 0PP Gillingham
Kent
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updated 21 hours ago

Official Data

Official Name
Parcelforce Worldwide

Description

  1. Blog
  2. Parcel traking
Keywords:
Shipping
Services
express shipments, courier services, po box delivery, parcel delivery services, uk pallet delivery, Courier, Parcel Delivery
Parcelforce Worldwide Medway is listed in the following categories:
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Reviews

01 December 2017

Like the others waited all day for delivery until 16:40 when " insufficient address" appeared on the tracking site. Phoned the Medway branch after listening to adverts for their services for 35 minutes I was connected to Gatwick who had nothing on their screen so they suggested I ring Medway, when I told the guy that that was the number I rang he told me he apologized for that and would connect m,e using their internal system. After a further 20minute wait I was finally connected to Gatwick again! This happened three times with an average wait of 24minutes per call. The reason.... Gatwick take the overload from Medway if they are busy! Despite Parcelforces system allocating the parcel a delivery route they claim that they were not given a delivery address when I asked how they knew to send the parcel from Southhampton to their Medway depot if they had no address detail and why the driver, even though he has our contact number,didnt think to ring the answer was I dont know. Apparently they have no internal means of contacting Medway they have to use the same phone system the punter does and wait for a pick up at Medway so presumably that connects them back to themselves at Gatwick. Nice to know I am not the only one going round in circles. Rubbish made worse by a rubbish B&Q customer service team. Moral; of the story dont use Parcelforce or B&Q.

13 September 2017

Terrible, waited in all day and no parcel. Be warned people.

more than 6 months ago

Does anybody read these comments if I were in charge I would be very worried T n t hermes. Think on parcel force

more than 6 months ago

Paid for 48 hour express . It has been sitting in the Medway depot over 48 hours marked prepared for delivery .phoned up could not trace it .They get money under false pretences .No point waiting in any longer

more than 6 months ago

Crap - I don't usually use this language but it's well chosen this time. Do not use. We waited all day for next day delivery nothing came. They claimed they could not find our address. Called the following day and they said they would deliver on following day and call us back to confirm. No return call. Said the item would come on the fifth day - maybe.

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Nearby Parcelforce Worldwide branches

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